1. Acceptance of the Terms

By accessing and using the accommodation and residential tourism services offered by Villanurhal, you agree to be legally bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our services.

These terms apply to all visitors, users, and others who access or use the service.

2. Description of the Service

Villanurhal operates as a platform that facilitates the booking and management of accommodations in natural and tranquil environments, promoting rest and connection with nature.

The service consists of:

• Publishing information about properties available for temporary stays.
• Processing booking requests between guests and property owners.
• Facilitating communication and payment for the contracted accommodation services.

Villanurhal acts as an intermediary and is not the owner of the listed properties.

3. Rights and Obligations of the Parties

3.1 User (Guest) Obligations

The user agrees to:

• Provide truthful and complete information during the registration and booking process.
• Use the accommodation responsibly, respecting the property rules and the natural environment.
• Pay the total booking amount according to the established conditions and deadlines.
• Leave the property in the state it was received, reporting any damage that occurred during their stay.

3.2 Villanurhal Obligations

Villanurhal agrees to:

• Provide a functional platform for booking management.
• Act in good faith as an intermediary between the parties.
• Process personal data in accordance with our Privacy Policy.

4. Limitation of Liability

Villanurhal is not responsible for:

• Discrepancies between the accommodation description and its actual condition, which is the ultimate responsibility of the advertising owner.
• Damages, losses, or harm arising directly from the use of the accommodation, including accidents, theft, or problems with facilities.
• Service interruptions due to force majeure (e.g., power outages, natural disasters).
• Decisions made by users based on the information available on the platform.

The maximum liability of Villanurhal, in any case, shall be limited to the total amount paid by the user for the service in question.

5. Payment, Modification, and Cancellation Policy

Prices, payment policies, modifications, and cancellations are detailed specifically in each accommodation listing. It is the user's responsibility to review and accept these conditions before confirming a booking.

Refund conditions, if applicable, will be those established by the accommodation owner and clearly communicated during the booking process.

6. Intellectual Property and Content

All content on the platform (texts, graphics, logos, images) is the property of Villanurhal or its licensors and is protected by intellectual property laws. Reproduction without express authorization is prohibited.

Users guarantee that any content they publish (such as comments or photos) does not infringe on third-party rights.

7. Modification of Terms and Termination

Villanurhal reserves the right to modify these terms at any time. Changes will be effective after their publication on the platform. Continued use of the service after such changes constitutes acceptance of the new terms.

We reserve the right to suspend or terminate any user's access, without prior notice, for non-compliance with these terms or for any conduct we consider harmful to the platform or to other users.

8. Contact for Legal Matters

For any inquiries related to these terms of use, you can contact us at:

Villanurhal
Paseo Valeria, 100, 3º B
Phone: +34 901 91 4008
Email: info@villanurhal.com

For disputes related to specific bookings, please first consult the resolution channels provided on the platform.